If the order has not been shipped, we can try to update the address for your customer. Please contact customer service to request the change. (Address changes are only supported within the same country, and remote areas may be excluded.)
Once the order has been shipped, the address cannot be changed.
If the package cannot be delivered and is returned to us, we will notify you by email. After receiving the email, you can confirm the updated shipping address within 30 days so we can arrange reshipment. The reshipping cost will be borne by you.